to the Integrated Report 2022/23
People's Guide
Mobility
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SANRAL's projects in the area of mobility are designed to ease the movement of people, goods, and services, improve safety and security for road users, and unlock economic opportunities through a more efficient road system.
A redesign for the SANRAL app
The SANRAL app offers a range of features and benefits to enhance the driving experience.
Personalised route planning
Live traffic maps
Toll fare calculation
Online payment options
Personalised route planning
Live traffic maps
Toll fare calculation
Online payment options
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Live traffic maps
Personalised route planning
Toll fare calculation
Online payment options
The app is currently being redesigned and several improvements were made in 2022. A major new feature is the ability to report potholes, intended to support the Vala Zonke pothole repair programme launched by SANRAL in collaboration with the Department of Transport.
The app saw an increase in both users and top-ups over the 2022/23 financial year.
April 2022
cumulative users
monthly top-up value
66,521
R32,127,598.20
March 2023
cumulative users
monthly top-up value
83,723
R52,714,503.72
Seamless parking
with SANRAL
SANRAL’s cashless and ticketless parking system uses a vehicle licence number (VLN) to activate parking booms at selected facilities, with payment linked to a registered user’s mobility account. Users can activate the service on the SANRAL app.
The solution is currently active at 21 parking facilities in Gauteng, with national expansion as an end goal.
Self-service
terminals piloted
SANRAL has completed a proof of concept (POC) for the implementation of self-service terminals (SSTs) designed to encourage the adoption of toll tags, vehicle registration and account top-ups by our toll concessionaires. Five strategically placed terminals were installed on the Bakwena and TRAC N4 routes in November 2022.
The SSTs offer a range of functions, including the ability to register a SANRAL account, make
top-ups and payments, and add vehicles and tags.
During the December period, the terminals proved to be highly popular with road users. SANRAL will evaluate the need for SSTs across the country and begin to deploy them at various sites.